Databeskyttelse

CG Car-Garantie Versicherungs-Aktiengesellschaft

Privacy Policy

1. Data protection briefly

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information about data protection can be found in our data protection declaration listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is conducted by the website operator. You can find the operator's contact details in the "Information on the controller" section of this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter this website.

For what do we use your data?

Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time if you have further questions about data protection.

Analysis tools and tools from third-party providers

When you visit this website, your surfing behaviour may be statistically evaluated. This is primarily done using so-called analysis programmes. Detailed information on these analysis programmes can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hoster(s). This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

External hosting is conducted for the purpose of contract fulfilment vis-à-vis our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of secure, fast, and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). If a corresponding consent has been requested, the processing is conducted exclusively based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfil its performance obligations and follow our instructions regarding this data.

We use the following hoster(s):

Continum AG
Bismarckallee 17
79098 Freiburg
Germany

Order processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which guarantees that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General notes and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and for what we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g., when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note on the responsible body

The controller responsible for data processing on this website is

CG Car-Garantie Versicherungs-Aktiengesellschaft
Gündlinger Street 12
79111 Freiburg im Breisgau
Germany

Phone: +49 (0)761 4548 0
E-mail: info(at)cargarantie.com

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data based on Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also conducted based on Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g., via device fingerprinting), the data processing is also conducted based on Section 25 (1) TDDDG. Consent can be revoked at any time. If your data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, we process your data based on Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation based on Art. 6 para. 1 lit. c GDPR. Data processing may also be conducted based on our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Data Protection Officer

We have appointed a data protection officer.

Dr Danny Reinhold
Gündlinger Straße 12
D-79111 Freiburg im Breisgau
Phone: +49 (0)761 4548 0
E-mail: datenschutz(at)cargarantie.com

Note on the transfer of data to third countries that are not secure under data protection law and the transfer to US companies that are not DPF-certified

Among other things, we use tools from companies based in third countries that are not secure under data protection law and US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). If these tools are active, your personal data may be transferred to these countries and processed there. We would like to point out that a level of data protection comparable to that in the EU cannot be guaranteed in third countries that are not secure under data protection law.

We would like to point out that the USA, as a safe third country, has a level of data protection comparable to that of the EU. Data transfer to the USA is therefore permitted if the recipient is certified under the "EU-US Data Privacy Framework" (DPF) or has suitable additional guarantees. Information on transfers to third countries, including the data recipients, can be found in this privacy policy.

Recipients of personal data

As part of our business activities, we work together with various external organisations. In some cases, it is also necessary to transfer personal data to these external organisations. We only pass on personal data to external bodies if this is necessary for the fulfilment of a contract, if we are legally obliged to do so (e.g., passing on data to tax authorities), if we have a legitimate interest in the transfer in accordance with Art. 6 para. 1 lit. f GDPR or if another legal basis permits the transfer of data. When using processors, we only pass on our customers' personal data based on a valid contract for order processing. In the case of joint processing, a joint processing agreement is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. The legality of the data processing conducted until the revocation remains unaffected by the revocation.

Right to object to the collection of data in exceptional cases and to direct marketing (Art. 21 GDPR)

If data processing is conducted based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. the respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise, or defence of legal claims (objection pursuant to Art. 21 (1) GDPR).

If your personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 (2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, correction, and deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction or deletion of this data. You can contact us at any time if you have further questions about personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to check this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
If we no longer need your personal data, but you need it for the exercise, defence or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
If you have lodged an objection in accordance with Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

Objection to advertising e-mails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data collection on this website

Cookies

Our Internet pages use so-called "cookies". Cookies are small data packets and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping basket function or the display of videos). Other cookies can be used to analyse user behaviour or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) (necessary cookies) are stored based on Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is conducted exclusively based on this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

You can find out which cookies and services are used on this website in this privacy policy.

Consent with ConsentManager

Our website uses the consent technology of ConsentManager to obtain your consent to the storage of certain cookies on your end device or to the use of certain technologies and to document this in compliance with data protection regulations. The provider of this technology is Jaohawi AB, Håltegelvägen 1b, 72348 Västerås, Sweden, website:

https://www.consentmanager.de (hereinafter referred to as "ConsentManager").

When you enter our website, a connection is established to the ConsentManager servers to obtain your consent and other declarations regarding the use of cookies. ConsentManager then stores a cookie in your browser to be able to assign the consents you have given or revoke them. The data collected in this way is stored until you ask us to delete it, delete the ConsentManager provider cookie yourself or the purpose for data storage no longer applies. Mandatory statutory retention obligations remain unaffected.

ConsentManager is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

Order processing

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

This data is processed based on Art. 6 para. 1 lit. b GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g., after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Enquiry by e-mail, telephone, or fax

If you contact us by e-mail, telephone or fax, your enquiry including all personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

5. Social media

This website uses elements of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Each time you access a page on this website that contains elements from LinkedIn, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited this website with your IP address. If you click on the LinkedIn "Recommend" button and are logged into your LinkedIn account, LinkedIn will be able to associate your visit to this website with you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here: https://www.linkedin.com/help/linkedin/answer/a1343190/eu-eea-and-swiss-data-transfers?lang=de

Further information on this can be found in LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy

6. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. In doing so, the website operator receives various usage data, such as page views, length of visit, operating systems used and origin of the user. This data is assigned to the user's end device. It is not assigned to a user ID.

We can also use Google Analytics to record your mouse and scroll movements and clicks, among other things. Google Analytics also uses various modelling approaches to supplement the recorded data records and uses machine learning technologies for data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.

Data transfer to the USA is therefore based on the European Commission's adequacy decision of 10 July 2023 for the "EU-US Data Privacy Framework".

Further information on this can be obtained from the provider under the following links:

https://policies.google.com/privacy/frameworks

https://www.dataprivacyframework.gov/s/participant-search/participant- detail?contact=true&id=a2zt000000001L5AAI&status=Active

IP anonymisation

Google Analytics IP anonymisation is activated. As a result, your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Order processing

We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Data stored by Google at user and event level that is linked to cookies, user IDs or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) is anonymised or deleted after 13 months.

Microsoft Clarity

This website uses Microsoft Clarity. The provider is the Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, https://learn.microsoft.com/en-us/clarity/faq (hereinafter referred to as “Microsoft Clarity”).

Microsoft Clarity is a tool to analyze user patterns on this website. Microsoft Clarity records in particular cursor movements and compiles graphics that show on which parts of the website users are scrolling with great frequency (heatmaps). Microsoft Clarity can also record sessions so that we can watch the use of the site in the form of videos. Moreover, we receive information on the general user conduct within our website.

Microsoft Clarity uses technologies that make it possible to recognize users for the purpose of analyzing user patterns (e.g., cookies or use of device fingerprinting). Your personal data will be archived on Microsoft servers (Microsoft Azure Cloud Service) in the United States.

If your approval (consent) has been obtained the use of the abovementioned service shall occur on the basis of Art. 6(1)(a) GDPR and § 25 TDDDG (German Telecommunications Act). Such consent may be revoked at any time. If your consent was not obtained, the use of the service will occur on the basis of Art. 6(1)(f) GDPR; the website operator has a legitimate interest in the effective analysis of user patterns.

For more details on Microsoft Clarity’s data privacy policy, please see: https://docs.microsoft.com/en-us/clarity/faq.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link:

https://www.dataprivacyframework.gov/participant/6474.

Data processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

HotJar

This website uses functions of the web analysis service Hotjar. The provider is Hotjar Ltd, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta.

We use Hotjar to better understand the needs of our users and to optimise the offer and experience on this website. Hotjar's technology gives us a better understanding of our users' experiences (e.g., how much time users spend on which pages, which links they click on, what they like and do not like, etc.) and this helps us to tailor our offering to our users' feedback. Hotjar works with cookies and other technologies to collect data about the behaviour of our users and their end devices, in particular IP address of the device (is only recorded and stored in anonymised form during your website use), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for displaying our website. Hotjar stores this information on our behalf in a pseudonymised user profile. Hotjar is contractually prohibited from selling the data collected on our behalf.

Legal basis

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.

Order processing

We have concluded a data processing agreement (DPA) with Hotjar Ltd. This is a contract required by data protection law, which ensures that the company only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

Further information on data protection can be obtained from the provider under the sections "About Hotjar" and "Compliance, Data Protection, Legal and Security" on the provider's website, which you can access via the following links:

https://help.hotjar.com/hc/de/articles/360053355554-Hotjar-Firmendetails

https://help.hotjar.com/hc/de/sections/360007812474

Google Ads and Google Conversion Tracking

This website uses Google Ads. Ads is an online advertising programme of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

As part of Google Ads, we use what is known as conversion tracking. When you click on an advert placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page.

Each Google Ads customer receives a different cookie. The cookies cannot be tracked via the websites of Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Ads customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their advert and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.

Storage of "conversion cookies"

The storage of "conversion cookies" and the use of this tracking tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour to optimise both its website and its advertising.

You can object to the storage under the conditions mentioned above in accordance with Art. 21 GDPR.

You can find more information about Google Ads and Google Conversion Tracking in Google's privacy policy: https://policies.google.com/privacy

Browser settings

7. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use the newsletter service providers described below to process the newsletter.

Inxmail

This website uses Inxmail to send newsletters. The provider is Inxmail GmbH, Wetzinger Straße 17, 79106 Freiburg (hereinafter referred to as Inxmail).

Inxmail is a service that can be used to organise and analyse the sending of newsletters, among other things. The data you enter for the purpose of subscribing to the newsletter is processed on Inxmail's servers.

Data analysis by Inxmail

With the help of Inxmail, we are able to analyse our newsletter campaigns. For example, we can see whether a newsletter message has been opened and which links have been clicked on. In this way, we can determine which links were clicked on particularly often.

We can also recognise whether certain previously defined actions were conducted after opening/clicking (conversion rate). For example, we can recognise whether you have made a purchase after clicking on the newsletter.

Inxmail also allows us to subdivide ("cluster") the newsletter recipients according to various categories. Newsletter recipients can be categorised by age, gender, or place of residence, for example. In this way, the newsletters can be better customised to the respective target groups.

If you do not wish to be analysed by Inxmail, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message.

You can find Inxmail's privacy policy at: https://www.inxmail.de/datenschutz

Anonymised tracking

We use anonymised tracking from Inxmail, which only allows us to identify you personally if you have expressly consented to this in advance.

Legal basis

The data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time for the future.

Storage duration

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter or after the purpose no longer applies. We reserve the right to delete or block e-mail addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Data stored by us for other purposes remains unaffected by this.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a block list if this is necessary to prevent future mailings. The data from the block list will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the block list is not limited in time. You can object to the storage under the conditions mentioned above in accordance with Art. 21 GDPR.

Order processing

We have concluded an order processing contract (AVV) with the company kultwerk GmbH, Hochmeisterstraße 3, 79104 Freiburg, a website agency. This is a contract prescribed by data protection law, which guarantees that the agency will only process the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

In this contract, Kultwerk has contractually undertaken to commission subcontractors only under the condition of a contractual agreement in accordance with Art. 28 para. 2-4 GDPR. In application of this provision, Kultwerk has commissioned the newsletter service provider Inxmail as a subcontractor.

8. Plugins and tools

YouTube with extended data protection

This website embeds videos from the YouTube website. The operator of the website is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of these websites on which YouTube is integrated, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged in to your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in extended data protection mode. According to YouTube, videos that are played in extended data protection mode are not used to personalise surfing on YouTube. Ads that are played in extended data protection mode are also not personalised. No cookies are set in extended data protection mode. Instead, so-called local storage elements are stored in the user's browser, which contain personal data similar to cookies and can be used to recognise the user. Details on the extended data protection mode can be found here:

https://support.google.com/youtube/answer/171780

After activating a YouTube video, further data processing operations may be triggered over which we have no influence.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is conducted exclusively based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

You can find more information about data protection at YouTube in their privacy policy at: https://policies.google.com/privacy?hl=de

The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant- detail?contact=true&id=a2zt000000001L5AAI&status=Active

Google Fonts (local hosting)

This site uses so-called Google Fonts, which are provided by Google, for the standardised display of fonts. The Google fonts are installed locally. There is no connection to Google servers.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de

Friendly Captcha

We use Friendly Captcha (hereinafter referred to as "Friendly Captcha") on this website. The provider is Friendly Captcha GmbH, Am Anger 3-5, 82237 Wörthsee, Germany.

Friendly Captcha is used to check whether data is entered on this website (e.g., in a contact form) by a human or by an automated programme (so-called "bots"). For this purpose, Friendly Captcha analyses the behaviour of the website visitor based on various characteristics. For the analysis, Friendly Captcha evaluates various information (e.g., anonymised IP address, referrer, visit time, etc.).

For this purpose, we have integrated a programme code from Friendly Captcha into our website (e.g., for contact forms) so that the visitor's end device can establish a connection to the Friendly Captcha servers to receive a calculation task from Friendly Captcha. The visitor's end device solves the calculation task, which requires certain system resources, and sends the calculation result to our web server. This contacts the Friendly Captcha server via an interface and receives a response as to whether the puzzle has been solved correctly by the end device.

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Oplysninger om databeskyttelse
Med disse oplysninger ønsker vi at informere dig om behandlingen af dine personoplysninger hos CG Car-Garantie Versicherungs-AG og dine rettigheder ifølge loven om databeskyttelse.

Ansvarlig for databehandling
CG Car-Garantie Versicherungs-AG
Tjenesteydelser – Danmark
Gündlinger Straße 12
79111 Freiburg, Tyskland
Telefon +45 7370 9395
E-mailadresse: info(at)cargarantie.dk

Vores medarbejder med ansvar for databeskyttelse kan kontaktes pr. post på ovenstående adresse – brevet skal være stilet til 'Datenschutzbeauftragter' – eller via e-mail til: datenschutz(at)cargarantie.com

Formål med og retsgrundlag for databehandling
Vi behandler dine personoplysninger i overensstemmelse med EU’s generelle forordning om databeskyttelse (databeskyttelsesforordningen) og alle andre gældende love.
Den køretøjsgaranti, som forhandleren udsteder, er forsikret hos os. I forbindelse med indgåelsen af forsikringsaftalen og for at vurdere størrelsen af den risiko, vi påtager os, skal vi bruge de oplysninger, du afgiver ved indgåelse af garantiaftalen. Hvis der indgås en kontrakt om forsikring, bruger vi disse data til at opfylde kontrakten. Vi skal bruge oplysninger om eventuelle skader til at kontrollere, om der er tale om en forsikringsbegivenhed, og hvor stor skaden er.

Det er ikke muligt at indgå eller opfylde garantiforsikringskontrakten uden at foretage behandling af dine personoplysninger.

Derudover bruger vi dine personoplysninger til at føre forsikringsspecifik statistik, f.eks. med hensyn til fastsættelse af priser eller for at opfylde lovgivningsmæssige krav
Det juridiske grundlag for denne behandling af personoplysninger til præ-kontraktlige og kontraktlige formål er artikel 6, stk. 1, litra b) i databeskyttelsesforordningen.
Vi behandler desuden oplysninger om dig for at beskytte vores egne eller tredjeparters legitime interesser (artikel 6, stk. 1, litra f) i databeskyttelsesforordningen). Dette kan især være nødvendigt for at:

sikre it-systemers sikkerhed og drift,
reklamere for vores egne forsikringsprodukter,
forebygge og efterforske kriminalitet – vi bruger især dataanalyse til at finde spor, der kan indikere forsikringssvindel.

Desuden behandler vi dine personoplysninger for at overholde lovmæssige forpligtelser som f.eks. myndighedskrav, skatte- og handelsmæssige krav om opbevaring og vores pligt til rådgivning. Som retsgrundlag for behandlingen benyttes de relevante bestemmelser i artikel 6, stk. 1, litra c) i databeskyttelsesforordningen.
Hvis vi ønsker at behandle dine personoplysninger i forbindelse med et formål, der ikke er nævnt ovenfor, vil vi på forhånd informere dig om det ifølge de lovmæssige bestemmelser.

Kategorier af modtagere af personoplysninger
Reassurandør:
De risici, vi påtager os, forsikrer vi os mod hos særlige forsikringsselskaber (reassurandører). I den forbindelse kan det være nødvendigt at overføre data vedrørende din kontrakt og eventuelle skader til en reassurandør, så de kan danne sig et billede af risikoen eller den forsikrede begivenhed.

Køretøjets producent/importør:
Når bilens producent eller importør medvirker til udstedelse af garanti- eller forsikringsprogrammer, videresendes data om din kontrakt og eventuelle skader til bilproducenten og importøren med henblik på oprettelse af statistikker.

Eksterne tjenesteudbydere:
Vi bruger til dels eksterne tjenesteydere til at opfylde vores kontraktlige og juridiske forpligtelser. En liste over disse virksomheder og tjenesteydere, som vi ikke kun har et midlertidigt samarbejde med, kan findes på den aktuelle version af vores websted www.cargarantie.com/datenschutz

Andre modtagere:
Derudover kan vi overføre dine personoplysninger til andre modtagere såsom til myndighederne for at opfylde juridiske forpligtelser vedrørende anmeldelse (f.eks. til skattevæsenet eller retshåndhævende myndigheder).

Varighed af dataopbevaring
Vi sletter dine personoplysninger, når de ikke længere er påkrævet til ovennævnte formål. Det kan forekomme, at personoplysninger opbevares i det tidsrum, hvor der kan gøres krav gældende mod vores virksomhed (lovbestemt forældelsesfrist på tre eller op til tredive år). Vi opbevarer også dine personoplysninger, så vidt vi er juridisk forpligtet til at gøre det. De relevante krav om dokumentation og opbevaring findes bl.a. i handelsloven, skattelovgivningen og love om hvidvaskning af penge. Opbevaringsperioden er som følge af dette op til ti år.

Rettigheder for berørte parter
Du kan på ovenstående adresse anmode om adgang til dine lagrede personoplysninger. Derudover kan du under visse omstændigheder forlange, at der foretages rettelser i eller sletning af oplysninger om dig. Du har desuden muligvis ret til at begrænse behandlingen af oplysninger om dig og ret til at få udleveret de oplysninger, du har afgivet, i et struktureret, konsekvent og maskinlæsbart format.

Ret til indsigelse
Du har ret til at gøre indsigelse mod behandlingen af dine personoplysninger i forbindelse med direkte markedsføring.
For at gøre dette skal du kontakte info(at)cargarantie.dk
Hvis vi behandler oplysninger om dig for at beskytte legitime interesser, kan du gøre indsigelse mod behandlingen, hvis din særlige situation giver grund til at undlade databehandling.

Klageadgang
Du har mulighed for at rette eventuelle klager til ovenstående databeskyttelsesansvarlige medarbejder eller til en tilsynsmyndighed for databeskyttelse.

Dataoverførsel til et tredjeland
Hvis vi overfører personoplysninger til tjenesteudbydere uden for det Europæiske Økonomiske Samarbejdsområde (EØS), vil transmissionen kun finde sted, såfremt Europa-Kommissionen har bekræftet, at det pågældende tredjeland har et passende niveau af databeskyttelse.

Automatiserede individuelle afgørelser
På grundlag af de oplysninger, du har afgivet vedrørende forsikringsbegivenheder, samt data, der er gemt vedrørende din kontrakt og muligvis indehaves af tredjemand, vil vi træffe beslutninger om vores forpligtelse, som til dels træffes på fuldautomatisk vis. De fuldautomatiske beslutninger er baseret på regler for vægtning af oplysninger, som er forudbestemt af virksomheden.

Formål med og retsgrundlag for databehandling
Vi behandler dine personoplysninger i overensstemmelse med EU’s generelle forordning om databeskyttelse (databeskyttelsesforordningen) og alle andre gældende love.
Når du indsender en ansøgning om forsikringsdækning, skal vi bruge de oplysninger, du her afgiver, i forbindelse med kontraktens indgåelse og for at vurdere omfanget af den risiko, vi påtager os. Hvis der indgås en kontrakt om forsikring, bruger vi disse data til at opfylde kontrakten, f.eks. til oprettelse af policer og fakturaer. Vi skal bruge oplysninger om eventuelle skader til at kontrollere, om der er tale om en forsikringsbegivenhed, og hvor stor skaden er.

Det er ikke muligt at indgå eller opfylde garantiforsikringskontrakten uden at foretage behandling af dine personoplysninger.

sikre it-systemers sikkerhed og drift,
reklamere for vores egne forsikringsprodukter,
forebygge og efterforske kriminalitet – vi bruger især dataanalyse til at finde spor, der kan indikere forsikringssvindel.

Kategorier af modtagere af personoplysninger
Reassurandør:
De risici, vi påtager os, forsikrer vi os mod hos særlige forsikringsselskaber (reassurandører). I den forbindelse kan det være nødvendigt at overføre data vedrørende din kontrakt og eventuelle skader til en reassurandør, så de kan danne sig et billede af risikoen eller den forsikrede begivenhed.

Køretøjets producent/importør:
Når bilens producent eller importør medvirker til udstedelse af garanti- eller forsikringsprogrammer, videresendes data om din kontrakt og eventuelle skader til bilproducenten og importøren med henblik på oprettelse af statistikker.

Eksterne tjenesteudbydere:
Vi bruger til dels eksterne tjenesteydere til at opfylde vores kontraktlige og juridiske forpligtelser.
En liste over disse virksomheder og tjenesteydere, som vi ikke kun har et midlertidigt samarbejde med, kan findes på den aktuelle version af vores websted www.cargarantie.com/datenschutz

Klageadgang
Du har mulighed for at rette eventuelle klager til ovenstående databeskyttelsesansvarlige medarbejder eller til en tilsynsmyndighed for databeskyttelse.

Håndtering af ansøgerens oplysninger

Vi giver dig mulighed for at ansøge hos os (f.eks. via e-mail, post eller online ansøgningsformular). Nedenfor informerer vi dig om omfanget, formålet og brugen af dine personlige data, der indsamles i forbindelse med ansøgningsprocessen. Vi garanterer, at indsamling, behandling og brug af dine data sker i overensstemmelse med gældende lovgivning om databeskyttelse og alle øvrige lovmæssige bestemmelser, og at dine personoplysninger behandles strengt fortroligt.

Hvem er ansvarlig for behandling af mine data og hvem er dataansvarlig? 

Ansvarlig for databehandling i Car-Garantie Gruppen er det respektive selskab hvor du ansøger.

CG Car-Garantie Versicherungs-AG
Gündlinger Strasse 12
79111 Freiburg

TEL +49 761 4548 (0)
MAIL info(at)cargarantie.de

CG Car-Garantie Versicherungs-AG
Tjenesteydelser – Danmark
Gündlinger Straße 12
79111 Freiburg, Tyskland
TEL +45 7370 9395
MAIL info(at)cargarantie.dk

Hvilke oplysninger anvendes og hvor stammer de fra? 

De kategorier af personoplysninger (oplysninger, der kan henføres til dig personligt), der behandles i forbindelse med ansøgningsprocessen, omfatter især dine grundlæggende oplysninger (såsom fornavn, efternavn, tilnavne), kontaktoplysninger (privatadresse, mobil-/telefonnummer, e-mail-adresse) samt yderligere oplysninger, som du stiller til vores rådighed (f.eks. ansøgningsdokumenter såsom CV, erhvervserfaring, eventuelle straffe osv.). Dine personoplysninger indhentes som regel direkte hos dig i forbindelse med ansøgningsprocessen. Derudover kan vi have modtaget oplysninger fra tredjeparter (f.eks. jobformidling), som du har givet dine oplysninger til videregivelse. Vi behandler også personoplysninger, som vi har indhentet på lovlig vis fra offentligt tilgængelige kilder (f.eks. professionelle sociale netværk som Xing eller LinkedIn). Vi kontakter dig via den respektive kilde til dine data (f.eks. Xing), så du kan se, hvor vi har fået dine data fra. Vi går ud fra, at du med offentliggørelsen af dine data giver dit samtykke til, at vi kontakter dig. Du har naturligvis ret til at tilbagekalde dette samtykke til enhver tid. Det er tilstrækkeligt at sende en e-mail til datenschutz(at)cargarantie.com.

Til hvilke formål og på hvilket retsgrundlag behandles mine data? 

Vi behandler dine personoplysninger i overensstemmelse med bestemmelserne i EUs generelle forordning om databeskyttelse (GDPR) samt alle andre relevante love. Databehandlingen tjener til gennemførelse og afvikling af ansøgningsproceduren og til vurdering af, i hvilket omfang du er egnet til den pågældende stilling. For visse persongrupper kan der i forbindelse med ansøgningsprocessen være behov for en yderligere sikkerhedskontrol i henhold til ISO 27001, som f.eks. omfatter behandling af dine oplysninger fra en straffeattest.  Behandlingen af dine ansøgningsoplysninger er nødvendig for at kunne træffe beslutning om ansættelse. Det primære retsgrundlag herfor er artikel 6, stk. 1, litra b), i GDPR. Derudover kan samtykke i henhold til artikel 6, stk. 1, litra a), og artikel 7 i GDPR anvendes som tilladelsesbestemmelse i henhold til databeskyttelseslovgivningen. I enkelte tilfælde behandler vi dine data, dog kun efter anonymisering, for at varetage vores legitime interesser. Således kan der f.eks. finde en databehandling sted udelukkende til statistiske formål (f.eks. undersøgelser af ansøgernes adfærd). Udarbejdelsen af sådanne statistikker sker udelukkende til egne formål og sker under ingen omstændigheder på en personligt identificerbar måde, men anonymiseret. I det omfang der behandles særlige kategorier af personoplysninger i henhold til artikel 9, stk. 1, i GDPR (f.eks. helbredsoplysninger) eller personoplysninger i henhold til artikel 10 i GDPR, sker dette på baggrund af dit samtykke i henhold til artikel 9, stk. 2, litra a), i GDPR, medmindre lovmæssige tilladelsesbestemmelser som artikel 9, stk. 2, litra b), finder anvendelse. Hvis vi ønsker at behandle dine personoplysninger til et formål, der ikke er nævnt ovenfor, vil vi informere dig herom på forhånd.Hvis ansøgningen er succesfuld, gemmes de data, du har indsendt, i vores databehandlingssystemer på grundlag af artikel 6, stk. 1, litra b), GDPR med det formål at gennemføre et ansættelsesforhold.

Hvem modtager dine data?

Inden for vores virksomhed modtager kun de personer og afdelinger, der har brug for dine personoplysninger i forbindelse med ansøgningsprocessen og de dermed forbundne lovmæssige og (for)kontraktmæssige forpligtelser, disse oplysninger. Inden for vores koncern videregives dine oplysninger til bestemte virksomheder, hvis disse udfører databehandlingsopgaver centralt for de virksomheder, der er tilknyttet koncernen (f.eks. koncernomspændende ansøgningsadministration). Derudover kan vi videregive dine personoplysninger til andre modtagere uden for virksomheden, i det omfang dette er nødvendigt for at indlede ansættelsesforholdet . I forbindelse med ansøgningsadministrationen benytter vi forskellige tjenesteudbydere, der behandler personoplysninger på vores vegne. Disse tjenesteudbydere udvælges og kontrolleres omhyggeligt med henblik på overholdelse af databeskyttelsesbestemmelserne.

Hvilke rettigheder til databeskyttelse kan jeg som berørt person gøre krav på? 

Du kan i henhold til artikel 15 GDPR anmode om oplysninger om de data, der er gemt om dig. Derudover kan du i henhold til artikel 16, artikel 17 og artikel 18 GDPR under visse betingelser kræve berigtigelse, sletning og begrænsning af behandlingen af dine data. Du kan i henhold til artikel 20 GDPR have ret til at få de data, du har stillet til rådighed, udleveret i et struktureret, almindeligt og maskinlæsbart format. Hvis vi behandler dine data til varetagelse af legitime interesser (art. 6, stk., litra e) og f) GDPR), kan du gøre indsigelse mod denne behandling artikel 21 GDPR. Hvis du ønsker at gøre brug af din ret til indsigelse, er det tilstrækkeligt at sende en e-mail til datenschutz@cargarantie.com med emnet »Databeskyttelse«. Vi behandler derefter ikke længere dine personoplysninger, medmindre vi kan påvise tvingende legitime grunde til behandlingen, som vejer tungere end dine interesser, rettigheder og frihedsrettigheder, eller hvis behandlingen er nødvendig for at fastlægge, gøre gældende eller forsvare retskrav.

Du har i henholdtil artikel 7, stk. 3 GDPR ret til til enhver tid uden begrundelse at tilbagekalde et samtykke til behandling af personoplysninger, der er givet i henhold til artikel 6, stk. 1 a) eller art. 9, stk. 2 a), hvorved lovligheden af den behandling, der er foretaget på grundlag af samtykket indtil tilbagekaldelsen, forbliver uberørt. Derudover har du i henhold til artikel 77 GDPR ret til at klage til den ansvarlige tilsynsmyndighed for databeskyttelse.

Hvor længe opbevares mine data? 

Såfremt vi ikke kan tilbyde dig en stilling, du afviser et jobtilbud eller trækker din ansøgning tilbage, forbeholder vi os ret til at opbevare de data, du har sendt os, i op til seks måneder efter afslutningen af ansøgningsproceduren. Dette sker på grundlag af vores legitime interesser (art. 6, stk. 1, litra f) i GDPR)

Derefter slettes dataene, og de fysiske ansøgningsdokumenter destrueres. Opbevaringen tjener især til bevismæssige formål i tilfælde af en retssag. Hvis det er åbenbart, at oplysningerne vil være nødvendige efter udløbet af seksmånedersfristen (f.eks. på grund af en truende eller verserende retssag til brug som bevismiddel), slettes de først, når formålet med den videre opbevaring bortfalder.

Du kan gøre indsigelse mod opbevaringen under de ovennævnte betingelser i henhold til artikel 21 i GDPR.

En længere opbevaring kan desuden finde sted, hvis du har givet dit samtykke hertil (artikel 6, stk. 1, litra a), i GDPR), eller hvis lovmæssige opbevaringsforpligtelser er til hinder for sletningen.

Er du forpligtet til at stille data til rådighed? 

I forbindelse med din ansøgning er vi nødt til at indhente de personoplysninger, der er nødvendige for at gennemføre ansøgningsprocessen og vurdere dine kvalifikationer. Uden disse oplysninger er vi ikke i stand til at gennemføre ansøgningsprocessen og træffe en beslutning om, hvorvidt du kan ansættes.

Optagelse i rekruteringsdatabasen

Hvis ikke vi tilbyder dig en stilling, har du mulighed for at blive optaget i vores rekruteringsdatabase. I tilfælde af optagelse overføres alle dokumenter og oplysninger fra ansøgningen til rekruteringsdatabasen, så vi kan kontakte dig, hvis der kommer en ledig stilling, der passer til din profil.

Optagelse i databasen sker udelukkende på baggrund af dit udtrykkelige samtykke (art. 6, stk. 1, lit. a GDPR). Afgivelse af samtykke er frivillig og har ingen relation til den aktuelle ansøgningsproces.

Samtykket kan til enhver tid tilbagekaldes. Det er tilstrækkeligt at sende en e-mail til datenschutz@cargarantie.com. I dette tilfælde slettes oplysningerne fra ansøgerdatabasen permanent, medmindre der foreligger lovmæssige grunde til opbevaring.

Oplysningerne fra ansøgerdatabasen slettes permanent senest to år efter samtykkets afgivelse.

1. Who is responsible for data processing and whom can you contact?
CG Car-Garantie Versicherungs-AG
Gündlinger Straße 12
79111 Freiburg, Germany
PHONE +49 761 4548 0
FAX +49 761 4548 248
info@cargarantie.com

2. Contact details of the data protection officer:
CG Car-Garantie Versicherungs-Aktiengesellschaft
Dr. Danny Reinhold
Gündlinger Straße 12
D-79111 Freiburg i. Breisgau
Phone: +49 (0)761 4548 0
Fax: +49 (0)761 4548 685
E-mail: datenschutz(at)cargarantie.com

3. Processing purposes and legal bases
The personal data we collect from suppliers and other business partners and interested parties is used exclusively for the purpose of initiating, establishing and processing contractual and delivery relationships, including delivery and payment. The personal data collected from you is necessary for the conclusion and processing of a contract or payment of a claim. You are not obliged to provide this data, but without this data we cannot conclude a contract with you or make a payment to you.
In this respect, the processing of your data takes place on the basis of Art. 6 Para. 1 Letter b or c GDPR.
Your personal data will not be processed for advertising purposes.

4. Categories of personal data processed by us
The personal data is collected in the context of our customers and business relationships. In addition, we process the personal data entered into our systems by the contact persons of their companies. The following data can be processed:

Contact data (e.g. first and last name, address, email address, address, telephone number, mobile phone number, fax number)
Other information required to process our contractual relationship or a project with our customers or sales partners (such as payment data, customer numbers, order and delivery data, contact details of contact persons, etc.)

4.1 Fulfilment of legal obligations (Art. 6 para. 1 letter c DSGVO)
We process your personal data, if this is necessary for the fulfilment of legal obligations. Furthermore, we process your data to fulfill fiscal control and reporting obligations and the archiving of data for purposes of data protection and data security, as well as the audit by tax and other authorities.

5. Who receives the data?
We pass on your personal data within our company to those areas which require this data to fulfil the above-mentioned purposes. In addition, the following bodies may receive your data:

Contract processors used by us (Art. 28 DSGVO), in particular in the area of e.g. auditing services, credit institutions, etc.
We may disclose information to public bodies and institutions where there is a legal or official obligation under which we are obliged to provide information, report or disclose data or where the disclosure of data is in the public interest.
Authorities and institutions on the basis of our legitimate interest or the legitimate interest of the third party (e.g. to authorities, lawyers, courts, experts, control bodies).
Other places for which you have given us your consent for data transmission.

6. How long do we store your data?
If necessary, we process your personal data for the duration of our business relationship. In addition, we are subject to various storage and documentation obligations, which result, among other things, from the legal framework conditions.

7. Your data protection rights
You have the right of access pursuant to Art. 15 DSGVO, the right of rectification pursuant to Art. 16 DSGVO, the right of deletion pursuant to Art. 17 DSGVO, the right of restriction of processing pursuant to Art. 18 DSGVO and the right of data transfer pursuant to Art. 20 DSGVO. In addition, there is a right of appeal to a data protection supervisory authority under Art. 77 DSGVO. In principle, pursuant to Art. 21 DSGVO, we have the right to object to the processing of personal data by us.

8. Your right of appeal to the competent supervisory authority
They have the right to appeal to the data protection supervisory authority (Art. 77 DSGVO). The supervisory authority responsible for us is:
Landesbeauftragter für den Datenschutz und die Informationsfreiheit Baden-Württemberg Postfach 10 29 32 70025 Stuttgart.

Med disse oplysninger ønsker vi at informere dig om behandlingen af dine personoplysninger hos CG Car-Garantie Versicherungs-AG og dine rettigheder ifølge loven om databeskyttelse.

Ansvarlig for databehandling

CG Car-Garantie Versicherungs-AG Tjenesteydelser – Danmark Gündlinger Straße 12
79111 Freiburg, Tyskland
Telefon +45 7370 9395
E-mailadresse: info(at)cargarantie.dk

Formål med og retsgrundlag for databehandling

Vi behandler dine personoplysninger i overensstemmelse med EU’s generelle forordning om databeskyttelse (databeskyttelsesforordningen) og alle andre gældende love.

Det data vi for fra dig bliver brugt til forhandlerpleje, information for forsikrings- og garantiprodukter, marketing I form for KKP og bearbejdning af forsikrings- og garantiaftaler. For at kunde bearbejde skader har vi brug for data for at kunne kontrollere om der er opstået en forsikrings- eller garantipligtig skade og hvor høj den er.

For at lukke forhandler kontrakter (fx. Rammeaftaler for hovedgruppe- garantiforsikring eller aftaler for tjenesteydelser for forhandlergaranti) har vi brug for dit persondata, ellers kan de ikke oprettes

Derudover bruger vi dine personoplysninger til at føre forsikringsspecifik statistik, f.eks. med hensyn til fastsættelse af priser eller for at opfylde lovgivningsmæssige krav

Det juridiske grundlag for denne behandling af personoplysninger til præ-kontraktlige og kontraktlige formål er artikel 6, stk. 1, litra b) i databeskyttelsesforordningen.

Vi behandler desuden oplysninger om dig for at beskytte vores egne eller tredjeparters legitime interesser (artikel 6, stk. 1, litra f) i databeskyttelsesforordningen). Dette kan især være nødvendigt for at:

sikre it-systemers sikkerhed og drift
reklamere for vores egne forsikringsprodukter
forebygge og efterforske kriminalitet – vi bruger især dataanalyse til at finde spor, der kan indikere forsikringssvindel.

Hvis vi ønsker at behandle dine personoplysninger i forbindelse med et formål, der ikke er nævnt ovenfor, vil vi på forhånd informere dig om det ifølge de lovmæssige bestemmelser.

Kategorier af modtagere af personoplysninger

Reassurandør:

De risici, vi påtager os, forsikrer vi os mod hos særlige forsikringsselskaber (reassurandører). I den forbindelse kan det være nødvendigt at overføre data vedrørende din kontrakt og eventuelle skader til en reassurandør, så de kan danne sig et billede af risikoen eller den forsikrede begivenhed.

Køretøjets producent/importør:

Når bilens producent eller importør medvirker til udstedelse af garanti- eller forsikringsprogrammer, videresendes data om din kontrakt og eventuelle skader til bilproducenten og importøren med henblik på oprettelse af statistikker.

Eksterne tjenesteudbydere:

Vi bruger til dels eksterne tjenesteydere til at opfylde vores kontraktlige og juridiske forpligtelser.

En liste over disse virksomheder og tjenesteydere, som vi ikke kun har et midlertidigt samarbejde med, kan findes på den aktuelle version af vores websted www.cargarantie.com/datenschutz

Andre modtagere:

Derudover kan vi overføre dine personoplysninger til andre modtagere såsom til myndighederne for at opfylde juridiske forpligtelser vedrørende anmeldelse (f.eks. til skattevæsenet eller retshåndhævende myndigheder).

Varighed af dataopbevaring

Vi sletter dine personoplysninger, når de ikke længere er påkrævet til ovennævnte formål. Det kan forekomme, at personoplysninger opbevares i det tidsrum, hvor der kan gøres krav gældende mod vores virksomhed (lovbestemt forældelsesfrist på tre eller op til tredive år). Vi opbevarer også dine personoplysninger, så vidt vi er juridisk forpligtet til at gøre det. De relevante krav om dokumentation og opbevaring findes bl.a. i handelsloven, skattelovgivningen og love om hvidvaskning af penge. Opbevaringsperioden er som følge af dette op til ti år.

Rettigheder for berørte parter

Du kan på ovenstående adresse anmode om adgang til dine lagrede personoplysninger. Derudover kan du under visse omstændigheder forlange, at der foretages rettelser i eller sletning af oplysninger om dig. Du har desuden muligvis ret til at begrænse behandlingen af oplysninger om dig og ret til at få udleveret de oplysninger, du har afgivet, i et struktureret, konsekvent og maskinlæsbart format.

Ret til indsigelse

Du har ret til at gøre indsigelse mod behandlingen af dine personoplysninger i forbindelse med direkte markedsføring.

For at gøre dette skal du kontakte info(at)cargarantie.dk

Hvis vi behandler oplysninger om dig for at beskytte legitime interesser, kan du gøre indsigelse mod behandlingen, hvis din særlige situation giver grund til at undlade databehandling.

Klageadgang

Du har mulighed for at rette eventuelle klager til ovenstående databeskyttelsesansvarlige medarbejder eller til en tilsynsmyndighed for databeskyttelse.

Dataoverførsel til et tredjeland

Hvis vi overfører personoplysninger til tjenesteudbydere uden for det Europæiske Økonomiske Samarbejdsområde (EØS), vil transmissionen kun finde sted, såfremt Europa-Kommissionen har bekræftet, at det pågældende tredjeland har et passende niveau af databeskyttelse.

Automatiserede individuelle afgørelser

På grundlag af de oplysninger, du har afgivet vedrørende forsikringsbegivenheder, samt data, der er gemt vedrørende din kontrakt og muligvis indehaves af tredjemand, vil vi træffe beslutninger om vores forpligtelse, som til dels træffes på fuldautomatisk vis. De fuldautomatiske beslutninger er baseret på regler for vægtning af oplysninger, som er forudbestemt af virksomheden.

We use external service providers to fulfil our contractual and legal obligations. A list of the contractors and service providers we use for business relationships that are not only temporary can be found in the current version of our service provider list.

Please note that our service provider list is updated regularly.

Service Provider List

Status: October 2025

Databeskyttelse