Your direct line to CarGarantie


We will be please to help you with any questions you may have.

You require authorization for repair? Or you have other questions about a claim for damages? Simply call our Warranty Handling Department:
Monday to Friday from 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 12 noon


At all other times or on public holidays you can call this number

Tel.: +49 (0) 761 4548 160
E-mail: schaden@cargarantie.com
Fax: +49 (0) 761 4548 185

Tel.: +49 (0) 761 4548 199

For full information on warranties, warranty documents, advertising materials, or if you need advice, please contact our ServiceCenter:

Tel.: +49 (0) 761 4548 260
E-Mail: servicecenter@cargarantie.com
Fax: +49 (0) 761 4548248

If you have any problems with CGWEBline, please contact our Computer Systems Support Department:

Tel. +49 (0) 761 4548 232
E-Mail: it-support@cargarantie.com
Fax +49 (0) 761 4548 242

Fast, unbureaucratic, competent – the staff at our Legal Advice Call Centre handle all legal counselling related to warranty residual risk insurance:

Tel. +49 (0) 761 4548 660
Fax +49 (0) 761 4548 685

If you have a different type of question, please call Reception, which will be pleased to put you through to the department you require: 

Tel. +49 (0) 761 4548 0