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Close to the customer


Customer focus: service without compromise

A warranty is only as good as the service received when warranty claims arise. With this in mind, CarGarantie works day in, day out, on how to improve its performance and introduce innovations that provide comprehensive service and peace of mind – from the warranty agreement to the handling of damage claims. Professionalism, expertise, progress and top-class offers are a given here.

All-round service from specialists

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Warranty handling
Need approval for repairs to go ahead or have questions about a damage claim? Then all you need to do is contact our warranty handling department:
Monday to Friday, from 8 a.m. to 6 p.m., as well as Saturday from 8 a.m. to 12 p.m.
Tel.: +49 (0) 761 4548 160
E-mail: schaden@cargarantie.de
Fax: +49 (0) 761 4548 185
For other times and on national holidays, please call
Tel.: +49 (0) 761 4548 199 

ServiceCenter
For full information on warranties, warranty documents, advertising materials, or if you need advice, please contact our ServiceCenter:
Tel.: +49 (0) 761 4548 260
E-mail: servicecenter@cargarantie.com
Fax: +49 (0) 761 4548 248

IT
For queries relating to CGWEBline, please contact our IT support:
Tel.: +49 (0) 761 4548 232
E-mail: it-support@cargarantie.com
Fax +49 (0) 761 4548 242