Customer loyalty


Customer loyalty systems: Programmes for long-term customer loyalty

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The simplest and most effective customer loyalty tool is a warranty. CarGarantie helps you to seize this opportunity with its efficient customer relationship programmes - for the extended new car warranty, the used car warranty and the warranty extensions.

Customer contact programme

  • Extensive mailshot programme
  • Personal customer card
  • Dealer-specific design
  • Regular customer letters on behalf of the car dealership
  • Monthly report on customers contacted

Extension programme

  • Customer letter concerning warranty extension
  • Offer of warranty extension to customers
  • Data check in advance to identify whether possibility of warranty extension exists
  • Dealer-specific or generic CG letter can be selected

The benefits for you:

  • Greater customer loyalty
  • Greater customer identification with your dealership
  • Boost for service image
  • Follow-up business in the workshop and accessories area
  • Differentiation from the competition and private market
  • Complete handling by CarGarantie: design, creation, production and monthly distribution
  • No extra effort: time saved to focus on your own core business
  • Provided monthly report makes telephone follow-up support easy